Everything you need to know
Frequently Asked Questions
If you can't find what you're looking for, drop us a line at hello@birthdaysteak.co.uk.
What exactly is a Birthday Steak voucher?
It's a dining experience gift voucher valid at one of our handpicked venues across South Yorkshire and North Nottinghamshire. The recipient can use it to cover any item on the menu — food, drinks, starters, desserts — to the value of the voucher.
How long is the voucher valid for?
Every Birthday Steak voucher is valid for 12 months from the date of purchase. We find this removes all pressure from the recipient and allows them to choose exactly the right moment.
Can the voucher be used on anything — not just steak?
Absolutely. Despite the name, our vouchers cover everything on the menu. Drinks, starters, puddings, the full works. The only requirement is that it's used at the designated venue.
What happens if the bill is more than the voucher value?
The recipient simply pays the difference themselves on the night. The voucher covers up to its stated value, and any remaining balance is settled directly with the venue.
Can I send the voucher to someone else's email?
Yes — during the purchase flow, you'll enter the recipient's email address. The voucher is delivered directly to them, with your personal message included. You can also schedule the delivery for a specific date and time.
What if I want to keep it myself and give it in person?
Select the "Send to myself" delivery option and the voucher will come to your email. You can then print it, forward it, or present it however you choose.
How does the venue redemption work?
The recipient shows their voucher code (on their phone or printed) to the venue staff at the end of their meal. The staff log into our secure partner portal and mark it as redeemed. Simple and fraud-proof.
Which venues are currently part of Birthday Steak?
We currently have six venues across South Yorkshire and North Nottinghamshire: The Crown & Anchor in Worksop, The Red Lion in Retford, The Black Bull in Sheffield, The White Hart in Doncaster, The Fox & Hound in Rotherham, and The Oak Room in Chesterfield.
Can I buy a voucher for a specific experience type — like a 50th birthday or Father's Day?
Yes. When you begin the purchase flow, you can choose the occasion type. This personalises the voucher and adds a relevant label, though the voucher itself works the same way regardless of occasion.
Is the payment secure?
Yes. All payments are processed by Stripe, one of the world's most trusted payment providers. We never store your card details.
What if I need to change the delivery date after purchase?
Please contact us at hello@birthdaysteak.co.uk and we'll do our best to accommodate you.
Are the vouchers refundable?
Due to the digital nature of the product, vouchers are non-refundable once delivered. If a voucher hasn't been delivered yet, please contact us as soon as possible.
Still have a question?
We're happy to help. Drop us an email and we'll get back to you promptly.
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